Last Modified: August 14, 2019

FAQ TOP page > It is commonly used FAQ list

Contents questions FAQ ID Final update date
1

Resin "exit reason: It will restart in HEALTH (exit code=9) ".

625 2017/08/30
[phenomenon] The message below is output, Resin "exit reason: HEALTH (exit code=9) "in restart the will. ----WarningServ…
2

When accessed to iAP, java.lang.IllegalStateException: Illegal Session Cookie Data will occur.

437 2018/11/05
Cookie which stores session information, will occur, because that are competing for the intra-mart AccelPlatform and intra-mart WebPlatform. int…
3

When a deadlock occurs writing access.log of Resin is

338 2018/11/05
[phenomenon] In intra-mart WebPlatform (resin), when large number of simultaneous access for a long time, a deadlock occurs writing access.log of Resin…
4

Please let me know countermeasure method for the brittleness of Apache Struts was released from JVN on June 7, 2016.

608 2017/06/23
Article by a vulnerability of Apache Struts posted by JVN would be as follows. Kong on the memory in JVN JVN#03188560 Apache Struts 1…
5

In numbering function or PDF output function defects have confirmed the numbering of IM-FormaDesigner.

362 2018/11/05
For numbering function and file upload function, following defects and areas needing improvement you. I confirm symptom, please examine application of the corrected module. [problem] □ requirements [19977] apply or…
6

Please let me know about the OutOfMemory.

302 2018/11/05
Error message and cause of OutOfMemoryError describes the corrective actions to take. java.lang.OutOfMemoryError:PermGem space OutOf…
7

"401 (unauthorized) " or "12015 Unknown" error will occur when the Integrated Windows Authentication Module (2014 Spring or later) is used.

532 2016/03/30
[occurrence Condition] When the Kerberos Authentication is used will occur. row set to return static contents in IIS as to [cause] IE fails in the Kerberos Authentication. [circumvention] first premise,…
8

Even if it is restarted several times Web application server, all functions of Aceel Platform such as log-in cannot be utilized the following error occurred. "standard output log" java.lang.IllegalStateException: web-app '/imart' is restarting and is not yet ready to receive requests

101 2018/10/29
[cause] In order to sudden stop with Out of Memory, since the restart has been performed such as during startup, is set to open (delete Record) of the lock of the application lock cannot be performed correctly…
9

The operation of the Intranet StartPack in the case of import process in IM-Common Master the following takes place. If the symptom 1. Entire period import, access right information has broken down, and all the letters become all sharing. in access permissions set in the event 2.Intranet StartPack, it will be configured in Access privilege settings of the parent organization.

92 2018/10/29
[cause] <*> For a cause of this problem, please refer to the attached file. [workaround] event 1 will be the limitations. Workaround of event 2 is as shown below. ● packing Workaround customer of event 2 is applied…
10

FullGC of Java was run and the phenomenon to which operation becomes slow occurred.

418 2018/11/05
FullGC of Java occurs, when the Old domain or Permanent domain of a Java heap is drained. If the operation becomes slow by FullGC of Java…
11

When you display screen using the version upgrade after the im_upload_applet to Java7u45 or later, warning dialog is displayed from Java

78 2018/10/29
[occurrence Condition] 0 Affected Products/intra-mart WebPlatform/Application Framework Ver7.2/intra-mart AccelPlatform…
12

Environment in which Oracle is used at the time of the update from intra-mart Accel Documents 2013 Spring to intra-mart Accel Documents 2013 Autumn, I executed the tenant environment setup, an error occurs or later, now go wrong tenant environment setup even if you set correctly. as [occurrence Condition] database

370 2016/08/25
[cause] Oracle setting has not been added to the configuration file "acceldocuments.properties.xml" of intra-mart Accel Documents […
13

Authority is deleted for the menu setting of the organization import (XML format) after the execution of IM common master company/.

249 2018/10/29
[cause] In of IM common master Company/Organization import (XML format) company code, and Department Code This is an operation of term code is totally new music was also the same. operations of (Entire period import validated with regard to…
14

Please let me know about the correspondence plan of the Java 11.

668 2019/04/26
JDK that are supported as intra-mart Accel Platform series is considered as the OpenJDK LTS version. on the correspondence in the "2018 Winter" update version…
15

For garbage collection (GC), please tell me. the following message is output to the system log, the service has stopped. cause Please let me know measures. - - - - - - - - - - - -------------------------- Forcing GC due to low memory. XXXXXXX free bytes. Restarting due to low free memory. XXXXXXX free bytes -------------------------------------

261 2018/11/05
The message above, space on a heap memory to be used JavaVM cannot be secured, it is output when Resin is stopped. Resin, memory size in JavaVM secured at startup time…
16

Such as cannot be application/approval processing of IM-Workflow, unexpected behavior. I would like to isolate errors and resolve quickly.

539 2018/10/29
[corresponding method] In operation of IM-Workflow, we offered pinpoint the cause and "IM-Workflow troubleshooting" are summarized correspondence method, when unexpected behavior…
17

Execution time of XML Import of IM common master

248 2018/10/29
[response] When which performs the registration/update process of data by using import function of IM common master in WebPlatform/AppFramework Version 7.2, file Pho…
18

[WARN] c.c.s.s.SessionImpl - [] java.io.StreamCorruptedException: invalid type code: Suddenly message "session already closed" will be displayed on the EA operation.

597 2018/11/01
[problem] Suddenly message "session already closed" displayed during operations. time the event occurred, the following log will be displayed. [WARN] c.c.s.s.SessionImpl…
19

Please let me know about the influence of added gengo (era name) in intra-mart Web Platform.

666 2019/04/22
IM-Work… influence about gengo (era name) in intra-mart Web Platform are as given below. In (1) intra-mart Web Platform standard state
20

Does intra-mart Accel Platform correspond to Microsoft Internet Explorer11 (-RRB- indicates the requirements finalized (including but not limited IE11)?

366 2017/06/23
intra-mart Accel Platform corresponded from 2014 Spring. intra-mart WebPlatform/AppFramework Ver7.2…
21

Repeated each operation on the screen is displayed from the menu of IM-Common Master maintenance, memory size used by the browser continue to rise memory leak occurs.

351 2018/11/05
[phenomenon] Operation that cause memory leak, as set forth in "IM-Common Master Specifications" is the following two. If [occurrence Version] to open * Case 1: In case of tree operation * case 2: edit screen…
22

Requirements for use respective Single Sign On to intra-mart using Integrated Windows Authentication in intra-mart WebPlatform is used, please tell me about the setting method.

186 2018/10/29
[target version] Balancing to intra-mart using Integrated Windows Authentication in intra-mart WebPlatform intra-mart WebPlatform…
23

Is there any way to change the picture of logo of the existing theme, my menu image/login screen image?

434 2017/06/23
2014 Winter or later, it is possible to substitute by a standard theme customization module and to output the user module of business. Please refer to "Standard theme customization guide" for details. 2014…
24

In load-balancing environment, a PDF output goes wrong of IM-FormaDesigner. Do you have any (/screen corrupted of specific items is blank) correspondence method?

491 2018/11/05
[update history] Been published in the November 20, 1.2014 FAQ. correct the problem cannot use this improvement module on June 22, 2.2015 Linux version wkhtmltopdf…
25

If the job scheduler intra-mart Accel Platform does not start within 5 minutes does not start.

577 2018/10/29
2015 We supported by the Winter (lydia) requirements [21747]. update version or later the corresponding, it is possible to set when failed to start. https://issue..
26

"unclean shutdown" message is output to a log at a Resin start-up. Is there any problem?

440 2018/11/05
This message is output to the because it was unable to properly close an internal database (/resin-data) it to Resin is stopped. "unclean shutdown" messages…
27

And intra-mart Webplatform/intra-mart AppFramework patch 7.2.7 to install Error initializing plug-in would occur and the server does not start.

409 2018/11/05
[target version] intra-mart Webplatform/intra-mart AppFramework patch07 [phenomenon] intra-mart Webplatform/…
28

In Accel Platform 8.0.7 - 2014 Spring (granada) an environment which cannot update data reference of ViewCreator.

467 2017/06/23
[occurrence Condition] In use of the following environment, error will occur if it is going to register data reference in the ViewCreator-IBM WebSphere Application Serve…
29

In the function which displays URL of Web pages in iframe The input page is not displayed.

560 2018/12/07
[occurrence Condition] In the cases where the application falls under any of the following, if the target Web page cannot be displayed in iframe. 1. intra-mart Accel Platf… which was set SSL
30

IM-Workflow process target user plug-in For more information about how to set for dynamic nodes of Arrange vertically/Arrange horizontally and dynamic approver, etc., please tell me.

172 2018/10/29
Is shown below for information on how IM-Workflow process target user plug-in is set for dynamic nodes of Arrange vertically/Arrange horizontally and dynamic approver, etc. as an example, use the Script Development Model of the sample…