Last Modified: August 14, 2019

FAQ TOP page FAQ list of the target

Contents questions FAQ ID Final update date
1

Notification of the FAQ transferNew

707 2019/08/14
Thank a recipient of calling, We are grateful for these contributions. this FAQ site we changed our by our company. As a result, we will be changed as per the following URL of the FAQ site Please pay attention. as [*] URL old FAQ site http://imfaq.intra-mart.jp/imqa/faq/ ↓ new FAQ site https://product.intra-mart.support/hc/ja current site transfer period, we published the site. after a certain period of time, this site will be close. terribly I'm afraid Customers who URL of this site is registered in the such as "favorites" or "bookmark", you need to setting change to the new URL. future even more in striving to achieve to be useful to the everyone, so I sincerely ask for your continued patronage.
2

Such as cannot be application/approval processing of IM-Workflow, unexpected behavior. I would like to isolate errors and resolve quickly.

539 2018/10/29
[corresponding method] In operation of IM-Workflow, we offered pinpoint the cause and "IM-Workflow troubleshooting" are summarized correspondence method when and unexpected behavior. is for the purpose of fast resolution of troubles that frequently occur and trouble at the time of "IM-Workflow troubleshooting" is used IM-Workflow. Please refer to the document from the following URL. URL: http://www.intra-mart.jp/document/library/iap/public/im_workflow/im_workflow_troubleshooting/index.html Moreover, when you do not solve by troubleshooting, please contact out support site. Correspondence will become smooth if the information on the following URL is got in the case of an inquiry. URL: http://www.intra-mart.jp/document/library/iap/public/im_workflow/im_workflow_troubleshooting/texts/for_support_site/index.html
3

Authority is deleted for the menu setting of the organization import (XML format) after the execution of IM common master company/.

249 2018/10/29
[cause] In of IM common master Company/Organization import (XML format) company code, and Department Code This is an operation of term code is totally new music was also the same. when (for operation of all period import, please refer to IM-Common Master import Specifications page.9 "3.3 Entire period import") IM common master is updated, because the linkage with Application Common Master are natural, and of IM common master Company/Organization import is executed listener to be linked Application Common Master and will be executed. this time, it has been Delete the term of department of Application Common Master in listener. when period is deleted, the authority of the organization that is set to the menu is also deleted, if you have set organization to the authority of the menu is deleted authorization of that were set organization. [circumvention] this phenomenon was released in February 14, 2014, it is possible to eliminate depending on the improvement module. Get the patch of the subject from the following link, you consider applicable, please. http://newsupport.intra-mart.jp/patch/download/patch_info.php?patch_cd=1167
4

Execution time of XML Import of IM common master

248 2018/10/29
[response] When which performs the registration/update process of data by using import function of IM common master in WebPlatform/AppFramework Version 7.2, if you are using XML file format is confirmed could take a considerable amount of execution time. It is possible to improve the execution time by applying of attachment module. Note) this module is used external software VTD-XML (http://vtd-xml.sourceforge.net/). software must be obtained as a separate download. apply procedures are as follows: 0. for the installation directory, please take the backup. 1. will stop intra-mart. folder ("jp" top level) that was generated by the decompress 2. attached file, please copy the following doc/imart/WEB-INF/classes of ApplicationRuntime. 3. the downloaded software external "vtd-xml.jar" are set in the ApplicationRuntime please copy for classpath. (example: doc/imart/WEB-INF/lib) 4.intra-mart starts. In addition, when using this module, you need to file encoding of XML as UTF-8.
5

The operation of the Intranet StartPack in the case of import process in IM-Common Master the following takes place. If the symptom 1. Entire period import, access right information has broken down, and all the letters become all sharing. in access permissions set in the event 2.Intranet StartPack, it will be configured in Access privilege settings of the parent organization.

92 2018/10/29
[cause] <*> For a cause of this problem, please refer to the attached file. [workaround] event 1 will be the limitations. Workaround of event 2 is as shown below. depending on the patch version to the event 2 Workaround customer ● is applied, procedures are different, so please do the according to your environment. after the setting of [if you are applying the patch 2 or more Intranet StartPack]/below, please use snapshot import. for the organization added through the import process, the upper departments access permissions are not inherited, so please do the setting of access permissions for the organization added through the import process the import is executed after the. at 0 setting start pack configure the following settings. 1. Click New Registration icon of the start pack common field from the master maintenance-Class Code setting screen. will be entered, set as per the following 2. disable execution of the application name: start pack common class name: access_authority class code: access_automatic_succession value: OFF [if you have applied the unpatched of Intranet StartPack or patch 1] listener (ispCompanyChangedListener) Please use snapshot import. These events can be avoided by as shown in the steps below, and perform the snapshot import in the state listener (ispCompanyChangedListener) has stopped. However, access permissions are not inherited by department added through the import process. Therefore, please do the setting of access privileges to organization added through the import process to import execution time. 0 Step 1., please comment out the following parts of conf/system-install-isp-sfa-comm.xml of ServerManager under. jp.co.intra_mart.product.startpack.listener.IspCompanyChangedListener 2.intra-mart and reboot. 3. is performed snapshot import on IM-Common Master. 4. Please remove the comment out in step 1. 5.intra-mart and reboot. 6. perform a Repair program. For repair program, please see the Installation Guide.
6

Are you affected by the leap second (leap second) inserted July 1, 2015?

496 2018/11/05
"leap second" To related, it is not necessary to make a setting change with intra-mart products especially, there is no problem occur in the intra-mart product side. Here remarks, it is possible that gap occurs in the log when seconds after setting up leap, which is appropriate time if you have set log in 1 1000 second. Moreover, please confirm to product developer separately about various middleware products.
7

Are you affected by the leap second (leap second) inserted January 1, 2017?

631 2018/11/01
"leap second" To related, it is not necessary to make a setting change with intra-mart products especially, there is no problem occur in the intra-mart product side. As notes, when the log is set up in 1 1000 second, if time is united after setting up a leap second, it is possible that gap occurs in a log. Moreover, please confirm to product developer separately about various middleware products.
8

SQL of existence check for im_schema_update table are executed in large number, and performance deteriorates.

474 2018/10/29
Fault of intra-mart AccelPlatfrom. We are sorry for the inconvenience. This phenomenon occurs only in the following versions. patch for improving/intra-mart AccelPlatfrom 2014 Spring (granada)/intra-mart AccelPlatfrom 2014 Summer (honoka) this phenomenon are provided, so please apply. SQL of existence check □ requirements [26799] ---------------- [correction] im_schema_update table are executed in large number. SQL of existence check of [phenomenon] im_schema_update table are executed in large number. this phenomenon [cause] occurs only in the following versions. Before getting when/intra-mart AccelPlatfrom 2014 Spring (granada)/intra-mart AccelPlatfrom 2014 Summer (honoka) approval inquiry is made, if the tenant environment setup is already finished, verify whether the im_schema_update table exists. it is specifications to cache the setup status, this implementation had defects and there was a case which was not cached. are the two following functions which check setup status. 1. in the setup screen of -> System Management to check whether to set up "all the modules" has been completed used. 2. check whether and "A specific module" setup of all the modules that module depends on has been completed. -> access context and used in API of each function. intra-mart AccelPlatfrom 2014 Spring (granada) and 2014 Summer (honoka), the setup status was not normally cached to the 2 the above query. and each function, there was a case to check the setup almost by doing the 2 the above inquiry, performance degradation occurs above SQL is issued. Fix [correspondence] to cash setup situations normally. [applied patches]/im_import_export-8.0.7-PATCH001/im_import_export-8.0.8-PATCH001
9

Does it have the influence on the intra-mart products by the brittleness of GNU bash?

478 2017/06/23
Been vulnerability in the processing of environment variable confirmed in to our products affected GNU bash by the brittleness of GNU bash. By using this brittleness, arbitrary codes may be executed from the outside. also product provided by our company, there may be attack using this brittleness. It is caused from the brittleness of OS. A customer using a distribution of Linux and UNIX using GNU bash needs to carry out the following correspondences immediately. Example) csh to 2. GNU bash that you want to apply of 1. GNU bash patch to change to a substitute shells, the method of applying the patch corresponding to the zsh this brittleness, please refer to the information for each distributor. version of GNU bash subject to the influence of this brittleness, please refer to the attention awakened by an JPCERT. and reminder about the brittleness of GNU bash: About the brittleness of http://www.jpcert.or.jp/at/2014/at140037.html related links [JPCERT] GNU bash attention: http://www.jpcert.or.jp/at/2014/at140037.html[CVE] CVE-2014-6271 : http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-6271[CVE] CVE-2014-7169 : http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-7169
10

[2014.07.24 release] https://jvn.jp/vu/JVNVU99424174/ About the problem which does not change the Unicode character appropriately on JVNVU#99424174 Resin Pro (2014.07.29 update)

443 2018/11/05
View of our company about the report which was published from JVN to https://jvn.jp/vu/JVNVU99424174/2014.07.24 are as follows. In --------------------------------------------------------------------Restrict content to always use UTF-8 (or other safe charsets) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -------------------------- that have been published as a solution of CERT (http://www.kb.cert.org/vuls/id/162308), character code is limited to the [UTF-8] for Accel products. this reason, the problem in this case is not related.
11

When you try to install ActiveX in EX application is displayed as "is an ActiveX control during installation…" processing will be stopped.

439 2018/11/05
[occurrence Condition] Phenomenon of client that are occurring is not do fall under any of the following. This is because you ClassID of 2 AcitveX control in the following cases that [corresponding method] 1.Adobe Acrobat 8 or 9 you are using 64 bit version of 3.Microsoft Internet Explorer8/9 Web sites that EX application system is running is not registered in the Trusted Site is installed in the setting of 2.Microsoft Internet Explorer to 1.Adobe Acrobat 8 or 9 is installed is involved in any conflict./SepExcelDisplay.ocx of SelectPageRange.ocx/IM-EX application system of Adobe Acrobat 8 or 9 I'm afraid to solutions please contact our support., please set the confirm if EX application operation manual (system user Edition) Web sites that EX application system is running is not registered in the Trusted Site by setting the 2.Microsoft Internet Explorer. is supported by if EX application you are using a 64 bit version of 3.Microsoft Internet Explorer8/9 only Microsoft Internet Explorer 32bit version. use 32 bit version of, please. If does not fall under - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -------------------------- above any, refer to the following, please reinstall ActiveX./install from the operation manual (system user Edition) ActiveX installation tool   
12

Can I change the number of line of the administrator screen of IM common master?

424 2016/08/23
Can change by setup of plugin. It can set up by the following 2 kinds of methods. 1. performs set as a whole. 2. performs set individually. master_config tag of [method 1: Set to the whole] WEB-INF/plugin/jp.co.intra_mart.master.standard_8.0.0/plugin.xml will be used. in accordance with the specification of plug-in, here you have generated the stub from WSDL, please change version. folder in which you want to place plugin.xml in IM-Juggling is created. You create a (example: plugin/jp.co.intra_mart.master.config_8.0.1) plugin.xml, and is made to the one version in the master_config tag of extension point: jp.co.intra_mart.master.config is changed. setting values [*] By changing the default_page_length attribute value of the above paginate tag can be specified number of items that can be displayed in a page 1 minutes. You can change by changing the value of [method 2: Individual settings] each plugin. by placing plugin.xml in IM-Juggling in the same manner as The word showing a WEB-INF/plugin/jp.co.intra_mart.master.xxxxxx_8.0.0/plugin.xmlxxxxxx: function * method 1 you have generated the stub from WSDL, please change relevant part. In this example, the user list of affiliation of a public group screen is changed. Add "rows_per_page= " (number of records to be displayed) " " to the list tag below extension point the corresponding WEB-INF/plugin/jp.co.intra_mart.master.publicgroup_8.0.0/plugin.xml file. list: jp.co.intra_mart.foundation.master.setting.publicgroup.search ■ setting values of affiliation of a tree: jp.co.intra_mart.foundation.master.setting.publicgroup.treeview search (before editing: jp.co.intra_mart.foundation.master.setting.publicgroup.treeview)   :     ↓ (after editing)    :   (before editing: jp.co.intra_mart.foundation.master.setting.publicgroup.search)   :     ↓ (after editing)   :   Both after changing the reboot is needed. setting value set up a separate specified by the method 2 takes precedence.